LEPAS announces foundations of its premium ownership experience

• LEPAS announces full details of its UK aftersales and warranty offering
• Every LEPAS model will come with a comprehensive 7-year/100,000-mile vehicle warranty as standard (8-year/100,000-mile warranty on all high-voltage battery systems)
• Majority of population will be no more than 30 minutes from a LEPAS retail and servicing outlet
• RAC roadside assistance included as standard on all models

Electrified car brand LEPAS today announces the aftersales and customer care foundations it has put in place to ensure a premium ownership experience from its first day of launch in the UK.

Every new LEPAS model will come with a comprehensive 7-year/100,000-mile vehicle warranty as standard, alongside an 8-year/100,000-mile warranty on all high-voltage battery systems. Every model also comes with one year's full UK roadside assistance cover from the RAC, auto-renewing annually for up to seven years when scheduled servicing is completed by an authorised LEPAS service centre.

Customers will benefit from a dedicated LEPAS Customer Care Centre and a growing retail network: more than 40 dealerships are in development, with around 70 predicted to be fully operational by the end of 2026 and dozens more in 2027, aiming to put the vast majority of the population within half an hour of a LEPAS outlet.

Every service centre will be equipped with the latest brand-approved servicing and diagnostic equipment, staffed by manufacturer-trained technicians, and will offer fixed-price LEPAS Service Plans. A centrally located Parts Distribution Centre, operated by DHL, guarantees the most common parts arrive at service centres within 48 hours of order, seven days a week.

Ray Wang, Managing Director of LEPAS UK, said: “The UK is an incredibly important market for us, and we are dedicated to ensuring that the LEPAS ownership experience is exceptional for every customer. Central to this is the strength of our retailer network, which is built with reliability, simplicity and outstanding customer care at its heart. Our teams have worked tirelessly in the build-up to brand launch to construct and test all systems so that our customers will have every support at their disposal from day one.”