Kia dealerships recognised with outstanding Reputation scores
17 March 2026
- 14 Kia dealerships recognised with an outstanding Reputation 900 Award
- A further 110 Kia dealerships recognised with Reputation 800 Awards
- More than half of Kia’s UK network listed in Reputation Awards
Kia UK is celebrating exceptional customer experience achievements across its nationwide dealer network, as Reputation confirms a record number of high‑performing retailers in its latest annual assessment.
For 2026, 14 Kia dealerships achieved Reputation Scores above 900, placing them among the highest‑rated automotive retailers in the UK. A further 110 Kia dealers scored above 800, meaning well over half of the entire Kia UK network has been formally recognised for excellence in customer service, review sentiment, social engagement, business listing accuracy, and more.
Reputation determines its 900 Award honourees by reviewing the Reputation Scores of every business location on its platform. Those that are honoured will have achieved a score of 900 or higher due to their focus on high customer satisfaction throughout the past year.
These results build on Kia UK’s strong performance highlighted in previous years, including its recognition as the top UK car brand in Reputation’s 2022 Automotive Reputation Report.
Kristi Melani, Chief Marketing Officer at Reputation, said: “Exceptional customer experience doesn't happen by accident – it’s a choice. Each Kia dealerships listed has shown a relentless commitment to their reputation, placing them among an elite group of leaders who prioritise the customer voice above all else. They aren't just hitting targets; they're building lasting relationships.”
Paul Philpott, President and CEO of Kia UK, commented: “Customer experience is at the heart of our business, and these latest Reputation results demonstrate the commitment and professionalism of our dealer partners nationwide. Achieving such a high volume of 900‑ and 800‑plus scores is a remarkable accomplishment and reflects the consistent, people‑focused service our customers value.
“The strength of our dealer partnerships is built on our mutual goal to provide the very best customer service. Our dealerships make the most of our state-of-the-art Kia Academy training facility in Derby, where customer service training is a core part of learning, and we invest in customer retention through quarterly offers with the aim to genuinely offer the trio of great products, prices and service.”
The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions.
Kia UK continues to work closely with Reputation to support dealer partners in enhancing customer interactions, strengthening online presence, and driving continuous improvement across the network.
Reputation 900 Award winning Kia dealerships
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Drayton Motors (Boston) |
Ken Jervis (Stoke on Trent) |
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Glyn Hopkin (Romford) |
Murray (Plymouth) |
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Gravells (Abergavenny) |
Roadside Garages (Coleraine) |
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Gravells (Bridgend) |
Snows (Newbury) |
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Gravells (Narberth) |
Snows (Basingstoke) |
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Gravells (Hereford) |
Stoneacre (Grimsby) |
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Howards (Weston Super Mare) |
Stoneacre (Stafford) |
Reputation 800 Award winning Kia dealerships
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Acorn (Burntwood) |
Drayton Motors (Scunthorpe) |
Mantles (Royston) |
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Acorn (Crewe) |
Edwards (Kempsey) |
N K Motors (Chilwell) |
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Acorn (Macclesfield) |
EMG (Cambridge) |
N K Motors (Derby) |
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Acorn (St Helens) |
EMG (Ely) |
OMC (Oldham) |
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Acorn (Warrington) |
EMG (King's Lynn) |
Park's (Bathgate) |
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Arnold Clark (Glasgow) |
EMG (South Cambridge) |
Park's (Coatbridge) |
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Arnold Clark (Aberdeen) |
EMG (Thetford) |
Park's (East Kilbride) |
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Arnold Clark (Ayr) |
Fish Brothers (Swindon) |
Perrys (Burnley) |
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Arnold Clark (Cumbernauld) |
FJ Chalke (Mere) |
Peter Cooper (Southampton) |
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Arnold Clark (Dundee) |
Flear & Thomson (Dunfermline) |
Piccadilly Motors (Knaresborough) |
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Arnold Clark (Kirkcaldy) |
Flear & Thomson (Perth) |
Piccadilly Motors (Wakefield) |
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Arnold Clark (Paisley) |
Flear & Thomson (Stirling) |
RRG (Bury) |
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Arnold Clark (Liverpool) |
Furrows (Shrewsbury) |
SG Petch (Darlington) |
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Bath Kia |
Furrows (Telford) |
SG Petch (Richmond) |
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Bells (Bedford) |
Glyn Hopkin (Romford) |
SG Petch (Sunderland) |
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Bells (Northampton) |
Gravells (Kidwelly) |
SG Petch (York) |
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Birchwood (Eastbourne) |
Gravells (Swansea) |
Shelbourne Motors (Newry) |
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Birchwood (Washington) |
Griffin Mill (Pontypridd) |
Snows (Guildford) |
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Bolton Kia |
Hawkins Motors (Indian Queens) |
Speedwell (Torbay) |
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Boongate (Peterborough) |
Hawkins Motors (Hayle) |
Speedwell (Exeter) |
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Brayley (Dunstable) |
Hendy (Bournemouth) |
Startin (Redditch) |
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Brentwood Kia |
Holden (Norwich) |
Startin (Warwick) |
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Brindley (West Bromwich) |
Howards (Taunton) |
Sutton Park (Sutton Coldfield) |
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Burton Kia |
JCB (Ashford) |
T C Autos (Omagh) |
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Canterbury Kia |
JCT600 (Castleford) |
TMS (Hinckley) |
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Charles Hurst (Belfast) |
John Grose (Lowestoft) |
TMS (Leicester) |
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Charles Hurst (Newtownabbey) |
Ken Brown (Harlow) |
TMS (Loughborough) |
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Chippenham Motor Company |
Ken Brown (Stevenage) |
Todds of Campsie |
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Chorley Group (Blackpool) |
Tates (Pyecombe) |
Tower Hill (Chipperfield) |
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Citygate (Slough) |
Stoneacre (Durham) |
Vantage (Scarborough) |
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Citygate (Watford) |
Stoneacre (Lincoln) |
Vertu (Nottingham) |
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Clarks of Kidderminster |
Stoneacre (Wallasey) |
Vertu (Barnsley) |
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D M Keith (Doncaster) |
Leslies (Cowes) |
Waylands (Bicester) |
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Dicksons of Inverness |
Lloyd (Carlisle) |
Waylands (Reading) |
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Donalds (Bury St Edmunds) |
Lloyd (South Lakes) |
Wessex (Newport) |
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Donalds (Ipswich) |
Lloyd (West Cumbria) |
West End Garage |
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Downeys (Newtownards) |
Lookers (Chester) |
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Ends
Notes to Editor
For more information about Reputation, visit reputation.com/900-award.
Kia UK PR contact details
For further information on Kia please visit www.kiapressoffice.com or contact:
|
Daniel Sayles |
E: dsayles@kia.co.uk |
|
Tom Richards |
E: trichards@kia.co.uk |
|
Milissa Ordoña |
E: mordona@kia.co.uk |
|
Jonathan Musk |
E: jmusk@kia.co.uk |
|
Chloe Farmer |
E: cfarmer@kia.co.uk |
|
Will Rees |
E: wrees@kia.co.uk |
|
Georgia Brown |
E: gbrown@kia.co.uk |
|
Poppy Sargent |
E: psargent@kia.co.uk |
Follow Kia UK PR on Instagram: @KiaUKPR
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