Honda UK Launches Honda Accident Assistance, provided by Auxillis

Honda is committed to delivering exceptional care and peace of mind to its customers, both on and off the road. Today, we are proud to announce the launch of Honda Accident Assistance, a dedicated accident management service designed to support Honda automobile drivers through every step of the process following a vehicle accident.

From vehicle recovery to coordinating repairs and arranging suitable replacement vehicle hire, this new service is designed to elevate the ownership experience by delivering exceptional customer service during what is often a stressful time.

Available to all Honda automobile owners in the UK, Honda Accident Assistance provides*:

•    24/7 Accident Support – Immediate help when you need it most.
•    Honda Approved Repairs – Your vehicle will be repaired at a Honda Approved Bodyshop using Honda Genuine Parts, ensuring safety and quality.
•    Replacement Vehicle – Keeping you mobile while your Honda is being repaired.
•    Specialist Guidance – From recovery to repair, we manage the process so that Honda customers can focus on what matters.

This service is delivered by Auxillis on behalf of Honda, a trusted provider of accident aftercare solutions, ensuring Honda customers receive the highest standards of service and convenience.

Sarah Roseblade, Head of Customer at Honda UK, said:
“Honda Accident Assistance reflects our commitment to support customers beyond the point of sale. By offering a seamless, stress-free experience, we help protect the integrity of Honda vehicles and provide reassurance when it’s needed most.”

Andrew Jager, Head of Automotive at Auxillis, said:
“Auxillis are delighted to work with such a globally recognised brand as Honda. It has been clear through the implementation of this new relationship that both Honda and Auxillis share similar values and commitment to customer service excellence. Our teams will continue to work collaboratively to enhance the post-accident support provided to Honda drivers.”

With over 30 years of expertise, Auxillis partners with leading UK insurers, brokers, dealer groups, and manufacturers to provide comprehensive support for customers involved in both fault and non-fault accidents, including full claims management, replacement vehicles, and repair coordination.

Customers should be aware that Honda Accident Assistance is a chargeable service, delivered by Auxillis on behalf of Honda UK, and is not provided free of charge to customers.

Honda Accident Assistance can be accessed via the My Honda+ app or by calling 020 7949 3185 (Option 2). For more details, visit www.honda.co.uk.

ENDS:

*If a customer is at fault, or if liability is disputed, the full benefits may not apply.